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Refund policy

Return & Refund Policy

Last updated: September 11, 2026

At Rogue Iron Disc Golf, we stand behind our products and want you to be happy with your purchase.

30-Day Returns

You may request a return within 30 calendar days of receiving your order.

Most products may be returned even if they have been lightly used. Returned products must include all original parts and accessories and must not be excessively worn, intentionally damaged, altered, or damaged through misuse or neglect.

Disc Golf Cart Returns

Due to the size and cost of our disc golf carts, used carts cannot be returned. To qualify for a return, a cart must be:

  • New and unused
  • Unassembled
  • Returned with all original parts and packaging

How to Start a Return

Reply to your order confirmation email or email hi@rogueirondg.com with:

  • Your order number
  • The product you wish to return
  • The reason for the return

If your return is approved, Rogue Iron Disc Golf will email you a prepaid return shipping label and return instructions.

All returns must be approved in advance and shipped using the return label provided by Rogue Iron Disc Golf. Do not ship a product back using your own label or to an address found online. Returns sent without our provided label will not be accepted or refunded.

Return Shipping Costs

The cost of the return shipping label will be deducted from your refund unless the product arrived damaged, defective, incomplete, or incorrect.

Original shipping charges are nonrefundable unless the return resulted from an error by Rogue Iron Disc Golf.

Refunds

Once your return is received, we will inspect it and notify you of the refund status. Approved refunds will be issued to the original payment method, generally within five business days of inspection.

Your bank or credit card company may require additional time to post the refund.

Products returned with missing parts, excessive wear, misuse, unauthorized alterations, or damage not caused by a product defect may receive a reduced refund or may not qualify for a refund.

Damaged, Defective, or Incorrect Products

Please contact us as soon as possible if your order arrives damaged, defective, incomplete, or incorrect. Include your order number and clear photographs of the product and packaging so we can resolve the issue quickly.

Issues involving a product defect after use may be covered under our separate warranty policy.

Exchanges

To request an exchange, contact us at hi@rogueirondg.com. Exchanges are subject to product availability. In some cases, the fastest option may be to return the original product and place a new order.

Items That Cannot Be Returned

The following items are not eligible for return:

  • Used or assembled disc golf carts
  • Gift cards
  • Personalized or customized products
  • Products clearly marked “Final Sale”
  • Products damaged through misuse, neglect, or unauthorized modification

Purchases From Other Sellers

This policy applies only to purchases made directly through RogueIronDG.com. Products purchased through Amazon or another retailer must be returned through the original seller and are subject to that seller’s return policy.

Questions?

For questions about a return, refund, or exchange, contact us at:

hi@rogueirondg.com